Privacy Policy
1. Information We Collect
We collect information you provide directly: name, email address, payment details, and account preferences. We also collect usage data such as task logs, feature usage, and session metadata.
2. How We Use Your Information
Your information is used to provide and improve our services, process payments, send service notifications, and provide customer support. We do not sell your personal information to third parties.
3. Data Storage & Security
We store data using industry-standard encryption and security practices. Your payment information is processed through PCI-compliant third-party processors and is never stored on our servers.
4. Cookies & Tracking
We use essential cookies to maintain your session and preferences (such as theme selection). We do not use third-party advertising trackers.
5. Third-Party Services
We may share limited data with third-party services required to operate our platform, including payment processors, hosting providers, and analytics tools. These partners are bound by their own privacy policies.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond to requests within 30 days.
7. Data Retention
We retain your data for as long as your account is active. Upon account deletion, personal data is removed within 90 days, excluding data we are legally required to retain.
8. Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via email or in-app notification.
9. Contact
For privacy-related inquiries, reach us via Discord or email at privacy@underscorelabs.ai.